As technology advances, so do new opportunities for cybercriminals. That is why security is at the heart of everything we do. As a payment provider and acquirer, Worldline is PCI (Payment Card Industry) certified. Browse through our suite of security tools and learn how they can protect you.


Fraud Prevention

With the explosion of new technology, businesses need to check their protection against fraud. We pride ourselves to keeping you safe from fraud with our set of protection modules. Our products offer a 360 view through smart fraud algorithms and several layers of security for real-time protection. Besides that, we also have a dedicated team dedicated to assist you through the complexities of disputes and chargebacks.


3-D Secure

3-D Secure (often referred to as 3DS) is an authentication feature created by Payment Schemes (Visa, Mastercard and American Express) that aims to reduce fraud and add security to online payment. This means that your customers will have to authenticate their identity before their payment is successful. Since 2019, there is a new version of 3DS known as 3DSv2 aimed at creating a more frictionless experience for the customer. To learn more about 3DS, read our FAQ and news article.


Payment Data Security

Protecting payment information should be as important as protecting your business. In 2019 alone, there were 3,800 data breaches with over 4.1 million records compromised. PCI DSS was set up to help businesses process your customer’s payment data safely. Every year, you are invited to complete a mandatory questionnaire that not only secures customer data but also protects your business from heavy fines if there was ever a data breach. Remove these risks by learning how you can make your business secure with PCI compliance.


Server Security

Our servers are fully redundant and geographically spread out to maximise our platform reliability while ensuring full data security for your customers. This data resides in PCI-compliant data centres, ensuring optimal confidentiality, integrity and availability. This means that you can be assured that our system is secured. We also provide you support to setting up any firewall on your premises. Setting up your network correctly also enables communication between your platform and ours. Find out how you can minimise communication errors from occurring.


Service Description

Our Service Description lays out the data handling structure at Worldline. Browsing through our Service Description will provide you with a list of helpful articles relating to our personal data retention policies, subcontractors of the organisation as well as security measure in place.